Ransomware Attacks Target Companies and Consumers Alike: Having Paper and Offline Backups Can Reduce Harms and Risks

by Jim Haigh, Keep Me Posted North America Ransomware attacks are making headlines with worrisome frequency. In May, 45% of the fuel supply for the east coast of the United States was disrupted [...]

Consumers Complain, KMP Responds: Four Ways to Reclaim Your Right to Paper Communications

Consumer complaints to Keep Me Posted (KMP) increased throughout the pandemic as service providers altered or removed paper communication preferences at an alarming rate. For years, banks, [...]

New DOL Rule Disadvantages Many Americans by Making Electronic Delivery the Default for Retirement and Pension Plan Information

On July 27, the U.S. Department of Labor (DOL) put a new rule into effect that allows employee benefit plan administrators to use an electronic “notice-and-access” disclosure system as the [...]

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AT&T takes a leadership position in offering customers clear choice between paper and online billing

The Keep Me Posted campaign registers a significant step forward in ensuring consumer choice In an email to consumers in the fall of 2018, AT&T informed customers that they would be [...]