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New DOL Rule Disadvantages Many Americans by Making Electronic Delivery the Default for Retirement and Pension Plan Information

On July 27, the U.S. Department of Labor (DOL) put a new rule into effect that allows employee benefit plan administrators to use an electronic “notice-and-access” disclosure system as the [...]

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A Plea to Businesses: Don’t Take Away our Paper Bills

by Joanne E. McNeish,  Associate Professor, Marketing, Ryerson University Once again a telecommunications company is telling its customers that they will no longer receive a paper bill. This [...]