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Groups Push Back on Paperless in Support of Consumer Choice

As the private and public sectors push to go paperless, Consumer Action has joined the Keep Me Posted campaign (https://keepmepostedna.org) and the Coalition for Paper Options [...]

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Account Statement Rights and Requirements

There’s no question that we’re living in an increasingly digital world, but what are your consumer rights when it comes to paper vs. electronic account statements? A variety of federal [...]

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Preserving Paper Choice

Not everyone is ready (or wants) to transition to electronic delivery.  Companies and government agencies are eager to steer people into receiving regular bills and financial statements [...]

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Consumers prefer a paper trail

The message is clear: Consumers overwhelmingly prefer to receive bills and statements on paper rather than electronically, according to a new survey of more than 2,600 people by the non-profit [...]